How Do Online Appointment Scheduling Apps Help You Enhance Lead Generation And Reduce No-shows?

 

“Hey Peter, how many schedule appointments do I have today?” Asked the lawyer. Peter reported that today there are going to be five meetings. The manager thought, “It will be a busy day.” But things turned the other way around. Why? Because only two people appeared at the premises and rest were added to the no-show list. 

You can also face the same situation because people can schedule appointments but not attend. Do you know? The no-show rate for any business is almost close to 20%. And it does affect the health of a company financially and productively. 

As this no-show rate dramatically impacts your business, you should know how to reduce it. You can find this solution in this post. This blog will guide the best method to schedule an appointment and attend it on time. 

Moreover, we will also discuss the method to help you book an appointment online without getting involved manually. So keep reading to reduce the no-show rate of your meetings and increase lead generation. 

How many no-shows can you expect?

Lawyers can face many no-shows as people are unwilling to visit attorneys unless the odds are entirely against them. This scenario is the same for all appointment types, including bankruptcy, family law, and real estate problems. 

You can reduce the no-show rate by improving communication with clients and serving more people. However, having a ZERO no-show rate is logically impossible. But if you are facing a no-show rate above 20%, then you should try to bring it down. The following given tips will help you achieve this goal.  

How to reduce the number of no-shows?

Build a connection 

Emotion is the best way to build a relationship with any person. So, whenever a client calls your office, try to communicate in a friendly manner. Allow the client to share their story first. Though communication will not get you paid, the consumer will get interested in putting skin in the game. 

A few minutes of good communication is more effective than simply forcing a scheduling procedure. This behavior will indicate that you are more interested in the client’s problem. So try to avoid other activities while talking with a client on the phone. 

Moreover, to schedule an appointment on a phone call, you should learn the art of good communication. If you are not good at it, you can read Daniel Pink’s Book To Sell is Human. This book can help you become a better communicator. 

Make scheduling easy 

If you are still using old methods to schedule appointments, like Email and spreadsheets, you are doing wrong. These are not good choices to book appointments because they demand more time. Thus they will bring down your productivity. Instead, you can use other methods to book an appointment online. 

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For example, you can use MIYN, the best scheduling app for small businesses. You can use it and create an online scheduling page. You can embed the scheduling page on your website or share it via Email. 

Your consumers can easily book meetings using MIYN. It will also send timely reminders to not forget about the meeting. 

Do you know? Timely reminders can reduce no-shows up to 36%. 

The best part of using MIYN is that you allow clients to book meetings on their behalf. It will give them a sense that you care about them, their problems, and time. Thus your chances of attending more successful meetings will increase. 

Send timely reminders 

Sending reminders does not mean that you can become pushy. Remember sending too many reminders can indicate that you are desperate, which is not good. Instead, you want to sound courteous and professional. 

Sending a reminder is necessary. Its density will depend on the date of the appointment. However, it is ideal for sending a reminder 24 hours before the appointment day. You can use both or one of the following methods to send reminders. 

Reminders using Email 

The online appointment booker or website schedulers can send automatic email reminders for you. This feature of online booking apps can save time and improve productivity. If you are not using online scheduling tools, you can send emails manually. 

Reminders using text messages 

You can use different tools like AppointmentAid to send text message reminders. Or you can send reminders using your number if you are comfortable sharing your number.

Note: MIYN can send reminders using both Email and SMS. 

Reconnect with no shows 

It does feel bad when a person does not appear in a meeting. But if they miss an appointment, it does not mean that they are out of the equation. So you should call them to confirm the reason for omitting the appointment from their schedule.  

Remember, sometimes, it is not easy to meet an attorney. People are not ready to visit the law firms because they feel admitting failure. This feeling is typical in cases of divorce and bankruptcy. 

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So if you follow up with them, it will make them feel that their meeting was essential for you too. It will show your feelings for their problems. Thus they will be interested in rescheduling the appointment. 

However, not all calls will bring in a customer, reducing the no-show rate.  

Why does your business need a meeting scheduler for reducing no-shows?

Improve efficiency and productivity 

WordPress booking calendar will help you keep track of all tasks related to scheduling. From booking appointments, canceling appointments, rescheduling meetings, managing employees, and much more. It helps you become more productive by adding all key details under one dashboard. Also, you can access an online scheduling app from anywhere at any time.  

Simplify customer interactions 

Sometimes you cannot quickly find an empty meeting slot. And if you take too much time to look for one, your client can lose interest in your service. Usually, a client knows when he is available, so he will feel frustrated if you keep looking for available slots. 

This scenario is for the clients who contact during working hours. What about the prospects who can connect with you outside the office hours? You cannot even answer them. Thus they will go to your competitors. Hence you need a proper 24/7 solution to make scheduling easy without boundaries. 

You need a WordPress booking plugin to solve this issue. Use an online scheduler and punch in your schedule. Your clients can choose a slot according to their preferences. This feature will remove your anxiety, and your client will become happy.  

So you should use an online scheduling app to book appointments and get rid of back and forth phone calls.   

Increase lead generation 

Appointment booking apps like MIYN can help you increase lead generation. The convenient Book Now button will convert your prospects into actual clients. You can add this button on websites or other online platforms.

You can also use an online booking app to increase recurring clients with a CRM feature.  

Which appointment booking app can you use?

MIYN is one of the best WordPress appointment booking plugins. MIYN allows you to automate booking procedures to focus on other important tasks. Once you think that the client is ready to book an appointment, you can easily share the booking link. Or you can also send the link using emails and other social media platforms. 

Your clients can easily select a slot from the booking link. You will not need to keep track of available dates for appointments. You can create a monthly schedule and allow your clients to book accordingly. Hence you will not need to call them again and again to schedule meeting dates. 

Moreover, you can embed this booking system for WordPress on your website. All you need to do is add its plugin to your WordPress dashboard. Don’t you have a WordPress website? No worries, because you can also add MIYN on websites built with other CMS platforms or website technologies. Thus you can use MIYN on any platform. 

How can MIYN help you in lead generation?

Lead generation is an integral part of your success. If you cannot capture the interest of more consumers, you cannot grow your business. For this purpose, you may need to hire a lead generation agency. However, lead generation companies can be expensive. So you need a tool that can cut this cost and complete the job for you.

MIYN can complete this task for you. How? First of all, MIYN can collect emails from your current customers, which will help you to increase retaining clients. Retaining clients also have a significant impact on your revenue. Thus this feature will help you maintain a workflow. 

Furthermore, you can add MIYN to your website, which will grow the appointment booking rate since most Millenials are not interested in talking on the phone. And depending on the situation, they can also avoid writing emails. So if they find an easy method for booking appointments, they will use it without any second thought. 

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You can also use MIYN on social platforms like Facebook & Instagram to grab more visitors and convert them into clients. 

Hence, MIYN will help you in lead generation at a lower price. 

Other features of MIYN 

MIYN is not just limited to appointment booking and lead generation. It is a complete package that can change the direction of your productivity and revenue. Let’s learn about a few of the essential features of MIYN. 

Landing pages 

Landing pages have a significant role in increasing the sales of a business. They can increase your sales up to 80%. But they should have perfect content placement and graphics. If anything goes wrong, your consumers will not convert. 

MIYN understands this need and offers multiple landing pages for your business. You can select your landing page from readme landing page examples on MIYN’s dashboard. Or you can connect with their support team to get a separate WordPress landing page or website landing page. The best part is getting this WordPress booking plugin free of cost. 

CRM 

Customer relationship management is another crucial aspect of retaining your clients. If you are not connecting with your client, you cannot keep them. To get them back to your business, you will have to maintain a relationship with them. 

But you may not have time to connect with them regularly. Don’t worry. You can use MIYN to complete this task. It allows you to create different email templates and send them to various clients with just one click. Thus you can connect with all of your clients without wasting much time. 

Document sharing 

If you run a business like a law firm, CA, or online tutoring, you need to see some documents before further procedures. So, it will be better if you can get the papers beforehand. MIYN gives you the option to get the documents when the client is booking a meeting. This feature will let the user know that you are interested in solving their problems. 

Final thoughts 

So that was it from our side. I hope that this blog was useful for you. Now you know the importance of an online schedule book. It can help you book more meetings in a short time. Also, if you use a tool like MIYN, you can enhance your productivity, sales, and CRM. Since it is an all-in-one package, we can say that it is an ideal online booking system for small businesses. Hence it is the best appointment scheduling app.  

Frequently Asked Questions 

Why does my company need an appointment booking app?

Online schedule makers are better than phones and emails. These traditional tools demand more time and less productivity as you manually deal with scheduling and follow-ups. However, a schedule organizer handles these tasks automatically. You will not even have to confirm the meetings since the client will be selecting available slots depending on his need. 

Can online scheduling help me reduce no-shows?

Yes, it can. Since an online booking app allows the consumers to schedule meetings according to their preference, it increases their responsibility to appear for the meeting. Still, the booking app will send a reminder to clients; thus, the chances of missing meetings will be minimum. 

Article Source: Schedule Appointments Tools Help You Improve Your Lead Generation

Why Smart Consulting Businesses Offer Online Appointments With Lead Scheduling?

 

We compare what’s the best method and what are the best schedule maker tools in 2022.

A successful business involves many tasks, like planning, creating, and executing projects. For these tasks, you can have different teams. But there is another essential task: schedule making. 

A typical business can attend at least 70 meetings in a month. Each session has a different purpose, client, and timings. How can you keep track of them? Which tool can you use as a schedule maker to make this process easier? 

The first thing people think about schedule making is hiring an assistant. This assistant will help you to keep track of all upcoming meetings. But what if you don’t have an assistant? In this scenario, you can use one of the traditional or digital schedule-making tools to create a schedule. 

So if you need a tool for appointment booking, keep reading this article as we will discuss the best solutions for making schedules.  

OLD SCHOOL: Pen & diary 

A pen and diary are the most basic and traditional schedule makers. Before the digital age, they were the only option to create schedules. 

However, they are not automated. You will have to put effort into inserting information in a diary. And you will have to do that frequently whenever a change is required. But how often will your employees look at it to ensure that there are no conflicts?

Pen & diary are good daily or weekly schedule makers for individuals. However, you cannot rely on them to arrange the schedules of large teams. Thus you can keep a pen & diary around to keep track of your routine.  

Performance Score: D

BAD PRACTICES: Spreadsheets

Spreadsheets are more reliable as compared to pen & paper. In a spreadsheet, you will get ready-made rows and columns. Here you can easily insert all meeting types, dates, and which person will attend them. Sounds good.

If you make a mistake, you will not recreate the document. You can correct the mistake, and your schedule will be good to go. So yes, it is a better option if you are uncomfortable with pen and paper, but there are still compromises. 

In spreadsheets, you have two options: offline and cloud-based. You can use either of them, but cloud-based is more sensible. Why? You can access it anywhere! It’s always backed up, and you can share it with ease!

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Also, allow trusted team members to make changes on the fly and track who does what without any conflicts. Just don’t expect much security unless you take the proper steps. 

Sadly, a spreadsheet is not an all-in-one solution for tracking your leads. You can’t set reminders or link them easily to your website, and if you have more than 20 or 30 leads, it becomes cumbersome. So it can work as a daily schedule maker for a small team, but for a business, a spreadsheet is not a good schedule maker. 

Performance Score: C-

GET SMART: Cloud-based automated appointment scheduling software 

Calendar software like Microsoft Outlook is better than pen & paper and spreadsheet. Here the months, days, dates, and times are already present. You need to create a schedule according to the requirement. Thus you will need less time to make a schedule via calendar software. 

However, you cannot use it as a schedule maker for your whole team. It is a free appointment booking app, but it is not reliable. Microsoft Outlook or other similar calendar software are designed for individual users. If you want to have a better solution for your whole team, you can start using online calendar software like google calendar. 

Like other google software, you can allow your employees to view or edit the calendar. Thus making and changing schedules via google calendar will be easier. Also, it is cheaper because google calendar is a free online appointment scheduling software. But you will have to pay for the internet. 

However, limitations will still exist because this solution is not entirely automated. So if you want better results, don’t rely on free schedule makers. 

Performance Score: A

AND THE WINNER IS Cloud-based automated appointment scheduling software!

12 Best Schedule Maker Tools 2022

Let’s compare the BEST of THE BEST in Cloud-based automated appointment scheduling software on the market in 2022.

MIYN 

MIYN is an easy schedule maker. It will handle all of your manual work for booking meetings. You will not even have to call your prospects to confirm the booking. Just place the booking link in your email or set it on your landing page. Using that link, your clients can book quickly. 

But you will have to provide the time you will be available to attend the meeting. This time will be shown to your clients. It will help them to choose the best time according to their convenience. 

MIYN shares a confirmation message with you when a client books a meeting. Moreover, it also keeps you updated about future meetings. Thus there will be no conflicts, and you will not miss any meeting. So we can say that MIYN is one of the best appointment scheduling apps. 

Furthermore, MIYN is an ideal schedule maker online because it has many other tools that can help you boost productivity and revenue. It has amazing CRM software, and it also provides landing pages to increase the conversion rate. 

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MIYN can also help you with lead generation. If you use this tool, you will no longer need to work with a lead generation agency. Thus you can say that it is an all in one package software.  

PRICE: 19 / 39 (USE AUD PRICES)

TERM: MONTHLY / YEARLY 

FEATURES: <add checks>

INSTALLATION: SIMPLE

OVERALL SCORE: 4.8/5

<do above research on rest of tools or add any other compare nodes>

Setmore 

Setmore is another business scheduling software. It is similar to MIYN. But its primary purpose is limited to scheduling. In case you need more tools, you will need to integrate them. 

Also, it allows you to customize the booking page according to your website. Its code works on all major platforms like Wix, Joomla, WordPress, and Drupal. And you can easily use it on different social media platforms like Facebook and Instagram. 

Moreover, you can show a part of your calendar to your clients. It will make the scheduling more flexible. And setmore also allows you to receive timely payments via Square. 

Do you know? Setmore allows you to create accounts for four members in the free version. It is a good deal, but you will face certain limitations in the free version. 

Appointy 

You can seamlessly integrate appointy into your website. You can complete this procedure just by clicking a few times. But if you don’t have a website appointy gives you the option to use a separate booking page. You can also add a booking tab on your Facebook. It will help the customers to book meetings at their convenience. 

You can enjoy the following features if you use appointy:

• Arrange working hours of staff 
• Edit time slot interval 
• Simplify recurring booking 

Appointy is an excellent tool if you are managing a small team. You can use it to create multiple schedules for your team. Each employee will see his plan, but he will not be able to see the schedule of other teammates. So if you need the same schedule for multiple employees, appointy will not be helpful. 

10 to 8 

10 to 8 is another reliable schedule maker. It can sync with all calendars, including Outlook, Google, and iCloud. Just like MIYN, it can send automated email and text reminders so you will not miss any meetings. 

10 to 8 allows users to cancel or reschedule meetings quickly. Also, you can add multiple calendars if you need to. And, you can add notes and questionnaires according to the client data. 

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Moreover, it can integrate with multiple third-party apps. For instance, you can integrate Google Analytics, Mail Chimp, and Slack with 10 to 8. 

Just like setmore, you can use it to receive payments as well. It is ideal for you if you are a small or a large business. But it can get expensive for you as it charges higher fees for more users. 

FantastiCal 

FantastiCal will be your ideal schedule maker if you love Apple products since This app is designed specifically for Apple products. You can use this online appointment management software on all Apple gadgets: Mac, iPhone, iPad, and Apple Watch. 

This calendar organizer allows you to integrate task management apps like Todist and Google Tasks. It will help you to boost productivity. Moreover, FantastiCal makes it easy to manage different time zones. So if you are working with people in different time zones, you will not have to worry about customizing the meeting time. 

But you cannot add FantastiCal to your website. So it will not automate the bookings for you. If you want to robotize this task, you need a better solution like MIYN. However, if you love to use Apple products, you can enjoy this app. 

Calendly 

Calendly is another schedule maker which is widely used in different industries. Its working is similar to many other schedule-making tools. First, you will create a timeline of your availability. Once you have completed this task, your clients can book meetings easily. 

You can merge calendly with Google Calendar, Outlook, Microsoft 364, and calendar. You can add calendly on your website, and you can also send booking links through the mail. 

You can also construct a variety of meeting types. In free mode, though, you can only choose one. However, under the premium deal, you have the option of selecting as many as you like.

Calendly will email you reminders of all upcoming activities at the appropriate times. You can also combine it with GotoMeeting, Zoom, HubSpot, and Zapier if you want to. You’ll need to sign up for a premium account to utilize these tools.

Acuity  

Acuity is another cloud-based office scheduling software. Just like MIYN, it has an easy-to-use interface that can save you time. The procedure is still the same. You will create a schedule, and your customers will book accordingly. It will inform you via SMS or email whenever a meeting is scheduled. 

Acuity also has a good CRM system. It allows you to send follow-ups, confirmation messages, and reminders. And you can connect it with different calendars like Outlook and Google calendar.  

Furthermore, if you need to receive online payments, you can do it from the same interface. Acuity can use Stripe, Square, Braintree, PayPal, and Authorize.net for online payment transfer. And for improving productivity, you can also integrate Quickbooks and Mailchimp. 

However, if you use MIYN, you will not have to use external apps for productivity and marketing. 

Bookafy 

Bookafy has a different method of managing calendars between people. This is the only feature that separates it from other schedule makers. 

For example, you can share your complete schedule with your clients by just activating the two-way synchronization. And when you don’t want to share the schedule with your clients, you can switch to one-way synchronization. 

Bookafy also allows you to change the scheduling page. To adjust the booking according to your need, you can customize its colour, font, and messaging options. 

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You can also schedule meeting lead times and availability times and dates. You can also set meeting booking limitations for distinct individuals. You may become fatigued if you attend meetings regularly, which is why Bookafy allows you to select the duration between appointments. 

Simplybook.me

Simplybook.me is an ideal business scheduling software for international businesses. If your business spreads across borders, you will love this tool. The best feature of this appointment booking app is that you can use it in nine languages which are

• English 
• German 
• French 
• Spanish 
• Russian 
• Simplified traditional Chinese 
• Traditional Chinese 
• Korean 

Like many other schedule makers, simplybook.me is not limited to your website. You can use its link to book meetings from Facebook and Instagram. Your clients can also use different features on the booking page, like paying fees or purchasing additional products. For online payments, it uses PayPal, Stripe, Alipay, and Skrill, 

Moreover, to improve productivity, you can integrate it with different third-party apps, like Mailchimp, Zenkit, and Slack. 

Squareup 

It is the official schedule maker app of Square. Since Square created it, it has built-in features of online transactions. And it does have a pre-built inventory management system. 

Squareup provides all of the company management and meeting scheduling capabilities you’d expect. They also give you the option of creating your free booking site, which might help you attract more customers. The square is perfect for those small enterprises who need to schedule meetings outside of the office. 

The square app is available for both desktop and Mac. As a result, you may check your meetings anytime and from anywhere. You can also combine Quickbooks, Xero, Shipstation, Commerce Sync, and other applications with Squareup. 

Appointlet 

Appointlet is another online schedule maker that you can use in multiple languages. You can use it in Spanish, German, Italian, English, and other languages. And it gives the advantage of arranging endless meetings for free. 

Similar to other booking software, you have the authority to set the available times. You have complete control to set gaps between meetings and vacation days. Even if the prospect clicks on unavailable slots, he will not schedule an appointment. 

You can share the booking link with your clients via emails or integrate it on your website. Whenever the client books a meeting, you will receive an update. You can notice that many of these booking software have similar characteristics. 

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However, you can use appointlet on all devices. So, whether you are using Windows or Mac, you can access it without any worry. And it can integrate with all significant management and scheduling apps like Google calendar and MailChimp. 

HubSpot Meetings 

HubSpot is a well-known marketing brand in the United States. It offers marketing, sales, and customer relationship management (CRM) software. If you don’t know, it also provides online scheduling software. 

You can easily integrate HubSpot meetings into your website. And you can also change it according to your needs. 

It would help if you integrated it with other HubSpot technologies for the best use of this tool. For example, you can generate personalized email templates if you use its marketing tools. And you can also set the time to send these emails and track their success rate. 

Moreover, you can also integrate other business tools with HubSpot meetings. So you can gather all your business tools under one dashboard. 

WINNER: MIYN

A couple of decades ago, we relied on pen & paper or assistants for managing the meeting schedules. Now we have the latest technologies that have automated all tasks related to appointment booking. Once you have an online appointment booking app on your website, you will not arrange meetings. 

So you should not waste any of your time and start using online scheduling apps. For this purpose, MIYN can become your perfect partner.   

Frequently asked questions

Do I have to download a schedule maker?

You will have to download a schedule maker if you are not using cloud-based software. And it is better to use an online schedule organizer as it is not limited to a single device.  

Can I use MIYN if my business is working from more than one location?

This can be done by building separate appointment pages for each location, personalizing the services you offer, and assigning team members accordingly. Each site will have its booking page URL, which you can send to consumers or embed on your website. Different workplaces can be added as ‘workspaces,’ and the services provided can be listed.

Does MIYN allow you to customize the booking page?

MIYN allows you to customize the booking page to match your brand. Our customers can customize their scheduling page by changing the layouts and colours. You can contact our support staff if your firm wants a lot of customization.

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What type of landing pages can MIYN provide?

MIYN provides landing pages that can improve your sales. And it provides landing pages for all technologies. So whether you need a WordPress landing page or a simple website landing page, MIYN has got you covered. 

Article Source: 12 Best Schedule Maker Tools 2022

How Can You Get More Leads Using Contact Forms?

 

What is your current contact forms information on your website? Is it a phone number or an email address? If you are using any of these, your approach is wrong. Why? Because these tools can limit your growth potential. Also, the clients can think for a moment before calling you or writing an email unless your business is related to emergencies. For instance, you are a doctor. 

So what should you use to improve user engagement and get more leads? It would be best to use a contact form to get better results. A contact form helps your customers to ask questions or give feedback quickly without leaving your website.  

There are many other benefits of customer contact forms. Let’s find out about them. 

Contact forms are user-friendly. 

Usually, customers have to navigate websites to locate contact information. According to the old practice, businesses leave contact information in the footer section or create a separate page. However, finding and connecting with you via mail or phone is manual. You can automate this process by adding a contact form. 

A contact form makes business communication more accessible. In the contact form, there can be at least two entities. One is an email address, and the other is a message. The user will fill these sections, and after he hits the send or submits button, you will receive the information. 

Depending on the need, you can also increase the contact form sections. 

Get everything you need to know. 

Getting a manual email from your consumers will not help you. There will be missing information, and the question of users can also be misleading. Moreover, you cannot collect necessary information on a phone call. Why? Because the consumer may not have time for a long phone call. They may also not want to talk on the phone since most millennials try to avoid phone calls. 

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However, you need accurate information to meet the needs of consumers. How are you going to get that? It’s simple, use an online web inquiry form and add all necessary questions in this form. 

Improve security by removing spam emails

Spammers are always looking for emails. If you add your email to your website, the spammers can get it. There will be a flood of scams and phishing emails in your inbox when they have your email. This will eventually affect the security of your data. 

To remove these risks, you should use a contact form. This will help you to receive customer information without displaying your contact information. And you can also improve the security of online contact forms by adding reCAPTCHA. 

Receive messages 24/7 without disturbing your routine 

Using email or phone numbers will limit your capacity for growth. Because if you use any of these tools, you can attend queries only in a limited time. But if the customer contacts you out of the working hours, you cannot answer them. 

Also, if there is no other option for connecting with you, the customers can contact you randomly, which is not suitable for your business. Because if you cannot answer them in time, they will go to your competitor. Hence your revenue will come down. 

However, by using a contact form, you can avoid this scenario. It will allow your consumer to send messages 24/7. And you can add automated replies that will improve customer satisfaction. 

Improve lead generation 

A user visiting your website is already interested in your product or service. But many of them are not interested in calling or writing an email. Stats indicate that 81% of millennials can get apprehension anxiety before collecting the courage to talk on call. And now, most of the time, your customers are millennials, so you cannot depend on phone numbers. 

Moreover, people are not interested in composing manual emails. So there should be a better and quick solution to contact your support team. The ideal solution is to have a customer contact form on your website. 

If you have an online contact form, you can improve the customer experience. They can easily express their feelings in the contact form without leaving your website. So a website inquiry form saves time and increases lead generation. 

Build an email list of customers 

Tell me one thing. How much time do you need to locate a two-month-old email from your inbox? If you remember the sender’s email, it will take only a few minutes. But if you don’t, you will need more time to find an old email. 

Moreover, you cannot quickly build a customer email list using a simple email. If you don’t have an email list, you cannot work effectively on CRM (customer relationship management). Thus your growth will be linear. 

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However, if you use a website inquiry form, you can quickly build a customer email list because the contact form will have a separate database for collecting emails. Hence you will be able to grow an email list without any effort. This list will help you in marketing and CRM. 

Learn more about your audience 

What is the best way to learn about your audience for free? Customer feedback is the only thing that can help you learn about them without investing a single penny. So you can ask your consumers to leave comments or feedback in the contact form. 

These comments will help you understand your consumers’ needs and desires. By using the feedback, you can improve your services and product accordingly. Moreover, if you appreciate the input of consumers, they will come back to you. So try to engage with such consumers who are providing feedback frequently. 

Get back to your customers easily and quickly. 

As stated before, it is not easy to locate older emails in the inbox. So if you receive an email there, you may not be able to reply on time. You can remove this barrier by adding a client contact form on the website.

It will have separate storage of emails. And it will also have a proper display of the customer message, comment, or feedback. Hence you will be able to give an appropriate reply to each letter. 

Improve CRM 

CRM is an integral part of business growth. It helps you to retain old customers and get more leads organically. But to improve customer relationships, you need to have their contact details. The contact form will complete this job for you. As described earlier, a contact form has a separate storage for emails. 

Whether the user purchases your service/product or not, you will get their email address through the contact form. You can use it to occasionally engage with your audience with a better offer. For instance, you can connect with them on Christmas or Easter. 

Furthermore, you can use this user’s contact list for traditional marketing. So, if the user does not convert at the first interaction, he will convert at the 2nd or 3rd interaction. It means having a solid email list can help you increase revenue.   

Set auto-replies for customer satisfaction 

Your business may not be open 24 hours a day. But the internet is available all the time. And you do have a business website on the internet. Also, you don’t know when a client will send a message request. So if you receive a message outside office hours, how can you give instant replies?

You are thinking right! You can give instant replies using an online emergency contact form. In a contact form, you can set automated replies. This immediate response will improve the user experience. It will not be a complete chat; however, it will tell the user that you can solve his problem. For instance, you can set an answer like “We have received your query, our team will get back to you with a solution. Thank you for contacting us!”  

Improve productivity with third-party apps 

Usually, contact forms have only one feature. They help you to make communication smoother. But many apps also allow you to integrate additional apps to improve productivity. You can add marketing, lead generation, appointment booking apps, and other productivity apps. 

Integrating third-party apps will help you gather all business tools under one dashboard. However, if you use MIYN, you will not need to incorporate additional apps. Because it already consists of significant business apps. 

Get necessary files 

If you are a lawyer, doctor, or chartered accountant, you will need to see some documents before setting a pay rate and get an idea of the coming case. So you should use such CRM forms that allow you to share documents on the same platform. This feature of your contact form will save a lot of your time. 

Reduce bounce rate 

As discussed earlier, the users are not interested in writing emails or talking on calls. So if you don’t have a contact information form, the consumers will get a negative vibe. Thus they will try to find your alternative, and that’s the minor thing you want.  

How can MIYN help you like a contact form?

MIYN is a simple, easy-to-use contact form. You can add it to your website and improve user engagement. But MIYN is not similar to usual contact forms. It is better than them because it has many other business tools that can help you improve the growth rate of your business. Thus by using MIYN, you can convert your website into a lead generation website. 

Moreover, you can also use it for online scheduling. Do you know? MIYN is one of the best appointment booking apps. Hence it can become your online scheduler and contact form. 

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MIYN also has a great collection of result-oriented landing pages. Whether you need a WordPress landing page or a simple website landing page, you can rely on MIYN. 

Thus, I can say that MIYN is an all-rounder that can handle your customer relationship management (CRM), lead generation, contact form, live chat, and online scheduling. 

Other features of MIYN are:

• Add unlimited staff 
• Add unlimited service categories 
• Use website popups 
• Send instant messages 
• Add directions of your business 
• Share documents (A helpful part for doctors, lawyers, and tutors)
• Live chat 
• Get automatic reminders 
• Use detailed reports 
• Manage subscriptions 
• 24/7 support 

How can you add MIYN to your website?

There are two methods for adding MIYN to your website.

• You can use the WordPress plugin to add MIYN to your website 
• You can use the given code from MIYN’s website to add widgets to your website 

You can learn more about MIYN’s installation from this blog.  

Final thoughts 

Having online contact forms on your website will help you to improve sales. They don’t just improve user engagement, but they also highlight professionalism. But if you don’t have an online contact forms, the users may not wish to engage with you. 

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However, to get the best experience, you should use all-in-one software like MIYN. 

Frequently asked questions 

Why do I need a contact form?

A contact form makes it convenient for users to navigate your website. Instead of looking for your email or contact number, they can quickly use the client contact form to communicate with you. Moreover, some users can be impatient to research your contact information to bounce to your competitor. 

Does MIYN have different contact us page templates?

MIYN has a better option than templates. You can embed its widgets on your website quickly and change their appearance according to your need, as you can easily edit the provided HTML code. But if you cannot do that, you can contact the support team. They will help you to set up the widgets for you. 

Article Source: How Can You Get More Leads Using Contact Forms? - MIYN

How To Make People Line Up For Making An Appointment With You

 

Before selling your service or product to anyone, it is good to book a meeting first. But what is the best way to set up an appointment with your prospects? 

Usually, salespersons can rely on phone calls and emails. If, fortunately, the phone call is attended, 97.2% of customers will not be interested in completing the phone call. Thus you will not be able to inform the value your company can add.  

However, if you can learn the tactics to book a meeting in such scenarios, you can increase your revenue. This blog will help you book sessions via phone and email. These tactics will help you to increase appointment booking up to 45%. 

How to pitch for making an appointment via phone?

You can call to book appointments, but you should follow certain rules to get the desired results. So apply the given tricks in your calls and observe the changing results. 

Grab their attention

Keep in mind that whenever you call someone, they are busy. So, you need an opening sentence that can grab the client’s attention. The best way to do this job is to introduce your company right away and acknowledge that they are busy.

For example, “Hi, this is Jerry calling from ABC company. I’m sure I happened to catch you in the middle of something.” 

Introducing your company right away will help you to lower their guard. Hence the chances for scheduling a meeting will increase.

Understand their interest 

During the first call with your client, inform the purpose of the meeting you want to schedule with them. How will your solution bring benefits for them? 

Don’t rely on talking alone. Try to understand their interests as well. If they pay attention to your offer, you can move the conversation forward. But if they are not interested, then don’t push too hard. However, you can ask them to initial discuss your offer. 

Inform the value of the appointment

The main focus of your meeting should be to benefit the client. So, please do not focus on the sale; instead, communicate the value of meeting you will provide them. During the call, focus on the problem you can solve. Either you will increase their efficiency or decrease the cost for a particular task.       

Ask them to choose a time for the meeting.

As mentioned earlier, your client can be busy. So you cannot just throw a set meeting time at them. Please give them the flexibility to choose the meeting day. You share your available dates with the client. Or you can share the link of your scheduling software with them. 

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The scheduling software can easily see your available days and dates. Thus, scheduling software will make it easier for them to schedule a meeting.

How to book a meeting via email?

Build a rapport 

Emails are different from calls. In emails, you cannot explain your purpose in the first sentences. Here you will have to build a rapport first. So start your email with a proper conversation. Ask about the health of your prospect or share something about an event happening in your area. 

For example, “Hey James, hope your week is going great. I heard that CES 2022 has started. Are you planning to go there?”

Such rapport will humanize your conversation. Thus, you will earn the client’s attention for a longer time. 

Keep it short 

No one likes long emails. Do not write an email of more than three or four paragraphs. Just write about the solution you are aiming for. Do not write unnecessary details of your company. You are writing an email to grab their attention, not share the history of your company. So, avoid sharing such information in your email. However, you can use such detail in a pitch or a general meeting.   

Always include a call to action. 

The ending is an essential part of your email. So try to send an email with a call to action with a good closing line. 

For example, “It would be great if we could chat for 15 minutes and discuss your future goals. If you are also interested, book a meeting on my calendar here [insert the link of your booking software ]. 

How can MIYN help you to book an appointment?

Whether you are trying to book meetings via mail or phone, you need meeting scheduling software. And MIYN can help you with that. It is simple but effective scheduling software. 

MIYN allows you to share calendar links on your website or social platforms. You can also add its link in email or share it via msg. Thus it can help you to book meetings from anywhere. The best part is that MIYN can also help you to increase sales and improve CRM. 

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So, whether you are looking to book meetings or improve online traffic, you can rely on MIYN. 

Final thoughts 

Remember that the first sentences are crucial whether you use calls or emails to book meetings. But the approach in both scenarios is different. On the phone calls, you must quickly get to the point. However, in emails, you must build a rapport first. 

Moreover, one thing is similar in both cases: a call to action. It would help if you ended your conversation in a way that leads your prospects to your booking page. 

I hope that this blog was helpful for you. If you have any questions regarding booking an appointment, please contact us. Our team is always ready to help you. 

Frequently asked questions 

Do I need scheduling software to set up an appointment? 

Yes, you will need booking software to set the appointment. It will help you to keep track of all meetings, and it will also keep you up to date about coming appointments. 

Moreover, you can make it easier for your clients to book meetings by using appointment booking apps. As they can see your available dates on one page, it will get easier to get an appointment. 

What is the cost of an appointment booking app?

A good appointment booking app does not cost much. You will need a maximum monthly budget of $30 to purchase an ideal online scheduling app. 

Article Source: Making An Appointment

Here Is The Best Way To Solve Your Law Firm’s Scheduling Problem

COVID is getting worse. After a few months only, it arrives in a new form. Thus it is not possible to meet multiple people physically. As a result many businesses are coming online. So there is a need for a proper solution to handle the coming traffic. The online meeting scheduler is an ideal solution to achieve this task.  

Why? Because, in this scenario, the traditional booking system cannot be reliable. If you use your phone to book meetings, your speed will be slower. And you will need a separate time to reply to the coming mails. Or you can increase the workforce to keep the booking speed consistent. 

However, we have a better solution for you: an online meeting scheduler. It is cheaper, quicker, and more reliable. Also, you will not need minimum human resources to use this tool. Find out more about meeting schedulers in this article. 

What is an online meeting scheduler?

An online meeting scheduler is the quickest solution for booking meetings. It removes the barrier of phones and calls. Also, it allows your business to schedule meetings 24 hours a day and seven days a week. 

To use a scheduling app, first search for the best scheduling app for your business. Now, integrate it with your company and let the working flow begin. 

You may think that a phone call and email can do the same thing. You are right, but booking software is a better solution. Because you need more employees for other solutions, however, if you use a scheduling app, you may need one assistant to update you about the coming meetings. 

Traditional booking system vs. online meeting apps 

Traditionally we relied on phones, emails, or in-person visits for booking meetings. However, now they are not the best way to book appointments. 

Using a phone, you can attend to only one person at a time. And a regular phone call can take at least five minutes. So, within this time, you can lose multiple clients. You can secure them by increasing the number of phones, which will increase your cost. 

And you need a separate time to reply to emails. Yes, you can have a couple of templates to speed up the process. Still, you cannot do other tasks while composing emails. Hence, emails will affect your productivity. 

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On the other hand, meeting scheduling apps will increase the booking speed and improve productivity. You will not need to attend calls or write emails as everything will be automated. You will be informed via message or email. When a meeting is scheduled, The software will also send you timely reminders for the coming sessions. 

There are many more benefits of scheduling software. Let’s find out about them.

What are the benefits of an online meeting scheduler? 

Time saver 

Calls and emails require time. And time is money, and we are not in favor of wasting it. That’s why we are always looking for ways to save time and spend it on something more useful. 

The meeting scheduler will handle all the pre-processes of booking meetings. Everything will be covered from date, time, and availability by this software. 

Increase sales 

Once your customer is impressed by your website or landing page, he is ready to book a meeting. But when he sees the option of a phone call or email, he will think for a moment because many people are not interested in calls. 

So, you should remove this barrier to increase sales. Just integrate a scheduling app on your website and allow your clients to book meetings instantly. 

Share documents instantly 

If you are a doctor, lawyer, CA, or freelancer, you may need to see some files from your clients. You can ask them to add those necessary files while booking a meeting. It will save you time and show your diligence in solving clients’ problems. 

Never miss meetings 

In the old booking system, we can forget about meetings. Because when we solve things manually, we can forget about them. So, in case you or your assistant forgets about any coming meeting you cannot prepare for it. 

But if you use an automated scheduling app, you will not forget about them because it will send timely reminders to you and your client. 

How can meeting schedulers remove border barriers?

As mentioned earlier, the world is coming online. And the internet is just like a global village. You don’t need a passport, visa, or ticket to travel around. Also, you don’t need a permit to work here. All you need is a good connection with people across the border. 

But you do have some working hours. Don’t you? Then how can you connect with people in a different time zone? This is where scheduling software comes to the rescue. They work throughout the year to keep you connected with your clients. 

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Any person from any place can easily connect with you via a scheduling app. They will not need to call or email you. Just a few clicks will complete the procedure. So it will help you to automate your business and grow your revenue. 

What are the features of a good meeting scheduler? 

A good meeting booking software should include the following features. 

A good booking page

Scheduling software should provide a separate booking page where your clients can book meetings with or with your teammates, depending on the availability. Also, it will be better if it allows you to customize the page according to your website.  

Two calendar synchronization 

Once you’ve made an appointment, the online scheduling software should allow you to sync it with your calendar. Syncing your calendar allows the appointment planner to check for additional meetings, which prevents you and your team from being double booked. 

Automatic reminders 

When a customer schedules an appointment, the scheduling software should automatically send an email confirmation to the customer. It should, ideally, also send SMS/email reminders. This function helps companies save time and decrease no-shows. 

Set available time 

Customers had to call/email a business to confirm availability and arrange an appointment before scheduling software existed. Appointment scheduling software allows you to establish your available working hours and highlight vacations when you will not be accessible. On your booking page, the scheduling software displays the available slots. 

Team scheduling 

Appointment schedulers should distribute appointments to team members automatically based on availability. It should save you time and resources by eliminating the need to manually allocate customer appointments to your team members. 

Time zones 

It is no longer essential to use Google to convert time zones according to your client’s zone (or vice versa). Now, appointment scheduling software should have the feature of automated time zones and daylight saving conversions. 

Paid meeting scheduler vs. free meeting scheduler 

You can find multiple online free appointment booking systems. And many people will use them as no investment is needed. However, this is not the ideal approach if you want to increase your business. 

The free appointment booking apps have limited features. And if you want to add more features in free tools, you will have to pay. Thus they will charge you in one way or another. Then why don’t you go for paid tools that can boost your productivity without hidden charges?

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The paid scheduling software can include features of lead generation, CRM, and more. As a result, you will be managing all essential tasks under one dashboard. 

Also, the paid tools do not have hidden charges. And if they have a payment transferring feature, the fee will be lower than free appointment schedulers.  

Who can use an appointment meeting scheduler?

Many businesses can take advantage of appointment booking apps. Let’s have a look at a few of them.

Appointment booking software for healthcare 

Since the workload of doctors or healthcare workers is increasing, they can use booking software to relieve some stress. As the appointments will be scheduled in advance, they will help you allocate resources in advance. It will also help them to regulate the patient flow. 

Appointment scheduling software for salons or spas 

The COVID comes each time in a new form. So it is not wise to have a massive indoor audience. People should not increase whether they are here to schedule meetings or enjoy the service. So salons can use scheduling software to control the flow of their clients. 

Scheduling software for online teachers 

In case you are a teacher or trainer, you can also use scheduling software. You cannot spend hours sitting in front of the computer and responding to the coming booking requests. You can leave it to the booking software and focus on your upcoming classes. 

Appointment booking app for freelancers 

Freelancers can also make their work smoother by using appointment booking apps. It will help them control their future work and attend meetings on time. 

Scheduling software for event handlers 

If you own an event management company, you’ll have to deal with various clients. Concerts, weddings, engagements, speaker sessions, seminars, expos, and other events may all be arranged via you. They all have distinct needs and expectations, and they want you to respond quickly. 

You can make this process faster by using event booking software. It will help you to regulate booking tasks. Thus you will be able to focus on the real problems. 

Which appointment scheduling software should you use?

MIYN is one of the top online business development tools. Booking meetings is a piece of cake when you use MIYN. It has a user-friendly UI. You can work on MIYN if you can use a keyboard and mouse.  

You’ll be pleased to learn that MIYN’s services are not restricted to the meeting schedule. It is a comprehensive bundle that will assist your company in achieving its long-term objectives. Let me list a few of its features: 

• Lead generation 
• CRM 
• Live chat 
• Detailed analytics 
• Subscription management 

Moreover, MIYN’s developers are aware of the importance of a good landing page. That’s why they are providing perfect landing pages for your business. 

I’m confident in MIYN’s ability to deliver on its promises. MIYN offers a free one-month trial that includes all paid features to ensure your satisfaction. They also don’t ask for any personal information during the free signup process. 

How can MIYN improve your business? 

MIYN is an easy, effective, and convenient booking software. By using MIYN, you can easily manage meeting booking. And you can also increase website engagement. Also, its reports will help you to improve the website’s performance and increase business effectiveness. 

The best thing is you will not need to integrate any third-party business tools. Why? Because MIYN has all the valuable tools under one dashboard. Whether you are looking for lead generation, CRM, live chat, or email marketing, you will find it in MIYN’s dashboard. 

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Also, an essential part of your website is a landing page, as this page will increase sales for you. That’s why MIYN is also providing perfect landing pages for your business. 

Summing things up

That was it from our team. We expect that this article was helpful for you. If you have any queries, then feel free to contact us. Our support team is always here to help you. 

And if you are thinking of using an appointment booking app, click on the “Get Started” button above. It will not cost you anything for a month. 

Frequently asked questions

What is the best way to schedule meetings?

Booking meetings via phone and email is old school now. The easy and better way to schedule meetings is to use an appointment booking app. After using online meeting schedulers, you will no longer need human-to-human interaction to schedule meetings.  

How long can it take to schedule meetings?

If you use the traditional methods, it can take at least half an hour to book a meeting. But if you use an online meeting scheduler, you do the same procedure instantly. 

Article Source: Online Meeting Scheduler